All sales are final. Payments and deposits are non refundable and non transferable. All garments are custom made to your measurements. The initial fit of your garment is determined by the measurements you provide. We will be happy to assist in measurements when needed. Please note that some alterations may be required. Alterations on your completed garment are an additional charge and will be put into the production schedule as time permits. We can send the garment shell to you prior to decorating to ensure a proper fit. Please allow additional time for shell fittings. For our local clients, for a small fee we can come to you for consultations and fittings. Out of state clients can set up appointments for consultations and fittings at any of the national pageants we attend. A small fee applies. Please allow a minimum of 10-12 weeks for custom orders. Completion time is based on openings in my calendar and subject to change without notice. Rush orders are available for an additional fee, and shipping can be upgraded for quicker turn around. On all custom orders, pre-owned sales, and pre made designs all sales are final. No exchanges or refunds, no exceptions. All deposits are non refundable and non transferable. Payments may be made via check, money order, Green Dot, or PayPal (PayPal fees apply). International orders are PayPal only. There is a $25 fee for NSF checks. Deposits are required to secure a calendar date and before work can begin. A 50% deposit is due prior to final production and the balance must be paid at least one week before the garment is shipped. Shipping and handling rates apply. Payments towards deposit and balance are accepted, however payments are not transferable and they are non refundable. Please note that an order cannot be changed or canceled once production begins. Once a garment is completed, you will be given 30 days to pay the balance and set up shipping. If the balance is not paid, all monies will be forfeited and the merchandise will be considered abandoned and will remain the property of Chrystal Bells Pageant wear. We pride ourselves in customer service, and want to make sure that you are pleased with your completed product. If you have any questions regarding these terms please feel free to email me at firstname.lastname@example.org. Thank you for taking the time to view my web page, and I look forward to working with you! Have a great Pageant season!